Introduction

In today’s rapidly evolving digital landscape, organizations are striving to achieve operational excellence, enhanced efficiency, and seamless integration across all business processes. Effective ERP (Enterprise Resource Planning) Requirements Gathering is the cornerstone for successful ERP implementations, ensuring alignment between technology solutions and strategic business goals. ERP Requirements Gathering Training Course equips professionals with the critical skills to accurately identify, document, and prioritize ERP requirements, transforming complex business needs into actionable solutions.

Leveraging best practices, real-world case studies, and interactive methodologies, this course empowers participants to bridge the gap between stakeholders and technical teams. Participants will learn to employ business process analysis, stakeholder management, gap analysis, and requirements validation, ensuring ERP systems deliver maximum ROI and streamlined workflows. By mastering these techniques, organizations can minimize implementation risks, reduce costs, and drive digital transformation.

Programme Curriculum

ERP Requirements Gathering Training Course

Introduction

Course Duration

5 Days

Course Objectives

By the end of this training, participants will be able to:

Master ERP Requirements Gathering techniques for successful implementation.
Conduct comprehensive business process analysis for ERP alignment.
Identify and document functional and non-functional requirements.
Facilitate effective stakeholder interviews and workshops.
Perform gap analysis to bridge business needs and system capabilities.
Prioritize requirements using Agile and Scrum methodologies.
Develop clear requirements specification documents (RSDs).
Apply risk assessment and mitigation strategies in ERP projects.
Translate business needs into system design and configuration specifications.
Leverage real-time ERP use cases to ensure practical understanding.
Utilize collaboration and communication tools for stakeholder alignment.
Validate and verify ERP requirements to ensure project success.
Adopt digital transformation strategies to enhance ERP adoption and efficiency.

Target Audience

ERP Project Managers
Business Analysts
Functional Consultants
IT Managers
Process Owners
ERP Implementation Teams
Enterprise Architects
Digital Transformation Leaders

Course Modules

Module 1: Introduction to ERP & Requirements Gathering

Overview of ERP systems and business impact
Importance of requirements gathering in ERP projects
Stakeholder identification and analysis
Case Study: ERP failure due to poor requirements gathering
Mapping business processes

Module 2: Business Process Analysis (BPA)

Techniques for documenting current processes
Process mapping and workflow diagrams
Identifying inefficiencies and improvement areas
Case Study: Streamlining procurement processes
Create an end-to-end process map

Module 3: Functional & Non-Functional Requirements

Understanding functional vs. non-functional requirements
Capturing process requirements effectively
Prioritizing requirements for maximum ROI
Case Study: ERP system performance bottlenecks
Requirement documentation practice

Module 4: Stakeholder Management & Communication

Conducting interviews and workshops
Engaging executives and end-users
Handling conflicting requirements
Case Study: Aligning IT and finance teams
Stakeholder interview simulation

Module 5: Gap Analysis & Solution Fit

Identifying gaps between current and desired state
Evaluating ERP modules against requirements
Documenting recommendations and alternatives
Case Study: Selecting modules for a manufacturing ERP
Gap analysis template completion

Module 6: Agile ERP Requirements Prioritization

Agile principles in ERP implementation
MoSCoW prioritization technique
Sprint planning for ERP requirement delivery
Case Study: Agile ERP project success story
Prioritize sample requirements

Module 7: Documentation & Validation

Creating Requirements Specification Documents (RSD)
Validation techniques for accurate requirements
Peer review and approval workflows
Case Study: ERP documentation preventing project delays
Drafting RSD for a sample module

Module 8: ERP Implementation & Real-World Application

Translating requirements into system configuration
Testing and UAT preparation
Change management and adoption strategies
Case Study: End-to-end ERP implementation in retail
Configuring ERP system using gathered requirements

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Sep 21 2026

21 Sep — 25 Sep 2026

💻 Online / Virtual session

Online $1,000